Change Management

The Value of the Whole (Team)

24/10/2014

When working with technology-related replacement initiatives (which is almost everything these days), if your organization is only using part of the Integrated Project Management Approach, it may be a step in the right direction, but, they have to do all of it to enable the success of their organization and employees affected by such a significant change.

Change Management is an early and critical success factor when planning and implementing a project, and it’s part of an ensemble in Integrated Project Management, which involves three key elements. After having successfully completed a very fast-paced project, the value of the combination of the three has been cemented in my mind.

Three Key Elements to Integrated Project Management and Project Success

As the expression goes, “There is no ‘i’ in team, but there is an ‘m’ and an ‘e.’ ” We must focus on the team, and the team that is impacted is made up of a whole lot of ‘me-s.’ Success is best achieved by enabling the ‘me-s’ on your team adapt to existing and adopt new tools. It starts with the Management Team driving the change: The Sponsor, Project Management, Technology Management, and Change Management.

Thank you for reading my blog. Your feedback and input is welcome, as we can all learn from the best practices of others.

- Suzie

4 Comments

Richard Fewell

25/10/2014 04:13:15 am

Very insightful. Keep the interesting posts coming!

Suzie

25/10/2014 08:51:35 am

Richard, thank you for the encouraging words. Much appreciated.

Denis

25/10/2014 05:40:49 am

Interesting blog well done.I like the way you split the roles. My additions would be that the change manager works with the business to make sure there is commitment to the people and process changes required. The CM should also help ensure the business benefits are to the fore rather than getting the business to fit around the technology
There is a significant lobby in the IT community who believe its failure to adopt the technology is the key change problem. This naively assumes if they get the technology working even with workarounds then just using it is sufficient. Tail wagging the dog. The change manager has a key role ensuring this does not happen.

Suzie

25/10/2014 08:54:40 am

Denis, Thank you for providing valuable insight. Fully agree, that successful technology implementations begin with understanding user needs, their processes, their "profile" - and ensuring it's the right fit. As you say, often a technology is selected because "it's the best" or something, and there is insufficient understanding of what users want from the solution, moreover, how to sufficiently train users (with enough time) to use it. CM does play a critical role.

Author

For over 20 years, I've been fortunate to work with and for great clients and wonderful mentors on: problem solving, organization design, ICT transformations, change, policy, and managing projects. Currently I am working with a multi-national luxury retail company to train and coach retail principals, managers, and sales teams in new client-focussed processes, roles, and technology to enhance the client experience.

I listen.
I engage.
I guide… teams so they can lead themselves to success.

I'm very comfortable in the R&D and innovation worlds in all sectors, and I've had exposure to many fantastic organizations, public and private, government, academic, and not-for-profit.

I've led teams that have leveraged millions of dollars to successfully build a sector or a region in Canada. Most importantly, I recognize the importance of all individuals on a team, as they all have expertise that can positively contribute to success of an initiative.

AvisoGroup Inc.

The Value of the Whole (Team)

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